Our team is built on collaboration and effective communication.
We don’t just build equipment that lasts; our relationships with customers and team members are built to stand the test of time. Our team members bring deep knowledge and expertise that make the experience for our customers.
With dedicated account management and a focused team, our customers know who they need to talk to for answers. We don’t play phone or email tag — we collaborate with our customers and get them answers fast. It’s how we work together to ensure our customers keep their operations up and running effortlessly.
This is the relational aspect of our Targeted Science approach. By working closely together, we skip the trial-and-error phase of working with off-the-shelf products and get right into what works.
Our Leadership Team
James Waterman
Partner, Founder
James has been with Greystone since 2007. His expertise, dedication to excellence, and knowledge has proved invaluable in driving Greystone’s growth and establishing its reputation as a leader in sustainable industrial cleaning solutions. Under his leadership, the company continues to innovate and deliver exceptional value to its clients.
Scott Meurer
Vice President
For 21 years, Scott has helped pilot the Greystone ship. He has worked with thousands of customers to help them find solutions and has helped bring our team together.
Russ Knisel
Divisional President
2013
Delivering Expertise Across Every Role
At Greystone, our expertise spans critical roles that work together to ensure your industrial cleaning success. Each function is driven by a deep understanding of your industry’s challenges and a commitment to delivering innovative, sustainable cleaning solutions.
Problem Solvers
We don’t just provide products — we solve problems. More importantly, we collaborate with you. We work together to understand your needs and develop effective strategies.
Innovators
Innovation is at the heart of what we do. From our patented HelioJET system to Tri-Solve’s custom plant-based cleaning chemicals, our solutions are engineered to improve efficiency, conserve resources, and simplify processes. They are truly unique in the industrial cleaning sector.
Technical Experts
Greystone helps you navigate the complexities of regulatory compliance and environmental responsibility. We prioritize sustainable practices to help you achieve your KPIs without sacrificing performance.
Customer Champions
Your success is our success. From initial consultation to ongoing support, we’re committed to ensuring our solutions exceed expectations and deliver long-term value.
With these roles, we fulfill a mission greater than any single project: empowering businesses to clean smarter, operate more efficiently, and thrive sustainably.
Built on Collaboration
Collaboration is the foundation of our success. By working closely with clients and leveraging our in-house expertise, we deliver tailored solutions that address specific challenges and drive long-term results. This does not end when we finalize a purchase. We take pride in what we do and offer, and we will stand by our customers for as long they need our help.
Listening First
Every project starts with understanding your needs. Whether it’s meeting compliance goals, optimizing cleaning processes, or conserving resources, we take the time to identify your priorities and pain points.
Integrating Expertise
Our ability to align cutting-edge technology with innovative cleaning chemistries changes our customers’ operations. By combining the strengths of our systems and formulations, we create seamless solutions that deliver measurable results.
Partnering for Success
We see our clients as partners, not customers. From initial consultation to ongoing support, we’re here to ensure our solutions evolve alongside your needs and help you stay ahead of industry demands.
Driving Innovation Together
Feedback drives our improvements. We use what we learn from our partnerships to refine our offerings, ensuring our solutions remain at the forefront of sustainable cleaning technologies.